Any chance of you knowing if poly students are eilgible for the RM150/5yrs special price? Or is it more for uni students?

Thank you!

There were a little hick-ups in between, my little gal was below 2 years and i am apply passport for her and myself. At first, they dont allow me to queue at the special counter for my personal passport. so my girl’s application will be at special counter and i have to queue again at the normal counter. I decided to give up, i think i should have come another day just to get mine done. But, when the counter office processing my daughter’s passport, he asked me do I wanna process mine, he ask me for my documents and he processed all at once for me. I really appreciate it very much.

My dad & my mum & my mother in law all above 55 years old, so they also in the special counter for senior citizen and kids, so we get everything pretty fast. After the counter processing, we waited for another 30mins to pay at the payment counter. After payment, we wait for another 1 hour plus to collect our passport.

It was tiring, coz i am carrying my little gal here and there, but i really appreciate the kind hearted office who help to process my passport together with my little one. or else, it’s another long day for me.

It’ always good for you to call up the immigration office before you go there. The rule and procedure will change sometime. The very last time i went, they do not accept my passport picture, because they said the reserve side of the image has to be in white base, cannot be blue based. So this time i took picture at the shop outside the damansara immigration office.

Today Friday, (March 26, 2010) I wanted to go renew my passport at Putrajaya. I should have left at 6.30am but woke up late…very late, at 10.30am. Thank goodness I took leave from work!

That’s because I slept at 4am after going through so many websites and blogs that provided feedback about passport renewal in Malaysia and also using the KIPPAS at Pusat Bandar Damansara. Unfortunately there were more negative comments and it made me worry a lot. Why worry? Because I have to take time off work and its not like I can get leave anytime ok.

I couldn’t make up my mind if it was better to go to Pusat Bandar Damansara or Putrajaya. At 2.30pm, I finally got a hold of myself and left for Putrajaya. My decision was so abrupt and instantaneous that I even left my half-eaten lunch and drink on the table…

On the way, (while waiting for traffic lights and in jam in KL) I called the Immigration Office (03-8880 1070) to enquire and to confirm the location. A sweet, polite voice answered my call at the other end. She asked me where I’m coming from and whether I’d like to go to the nearest office. I told her I’m going to Putrajaya and so she directed me to Putrajaya Precint 15. It is a new branch and you can get the info from the Immigration Office online. The address is at:
Jabatan Imigresen Malaysia,
Cawangan Presint 15,
Bangunan Chancery Place, Presint 15,
W.P Putrajaya.
–Weekdays only (not opened on Sat/Sun)–

**If you use a GPS, you can find “Chancery Place”**

I finally found the location and building at 3.15pm. Parking was free (I don’t think its free for long since I see barriers being erected in the underground car park) and there were plenty of empty parking spaces. The building is like a horse-shoe (U shaped) and the immigration office is on one end of it. It is not a big office. There’s around 60-70 seats; 1 ticket counter; 4 Permohonan counters; 1 Pembayaran counter; 1 collection counter.

After I parked the car, arranged my documents, searched for the lift, waited for the lift and got out of the lift to Aras 1, it was already 3.30pm.

BTW, I already downloaded the form IM.42 from the immigration website last night, completed it and stuck my pictures onto it, too (one pic in front, one at the back). If you’re printing the form out, heed the advice from people to print out on 1 page front and back - not 2 pages. You only need to bring the completed form IM.42 (no need birth cert and no need to insert birth cert no. if you’re renewing like me), 2 recent photographs (3.5cm x 5cm) and photocopy of NRIC (back and front on the same side of a page). Naturally, if you’ve had problems with the law/immigration before, then don’t expect smooth sailing lah. However, if you have no problems then its VERY smooth sailing as what I’ve experienced, which you’ll find out more reading below.

I happend to alight from the other end of the U-shaped building, and had to ask around before arriving outside the Immigration Office at 3.45pm. I walked straight up to the Ticketing counter. The Officer at the counter checked my documents and the gave me a ticket. He was really friendly and chatty. After I got my ticket, I thought, “Ok, here goes…the clock has started ticking!”. I looked around and there were 2 families and 2 individuals waiting; one family at payment counter and one family receiving their passports.

At 3.51pm my number was called and I went up to one of the “Permohonan Kaunter” counters. The Officer checked my form, I passed him my NRIC and then the old passport. He asked for my thumbprint (using ink) and proceeded to ask me for my digital print. There was a minute of silence as I anxiously wiped the ink off my right thumb before I could put it on the biometric finger scanner. Of course, the Officer provided me with tissues.

At 4.02pm I was called to the payment counter. I paid and sat down again. At 4.16pm the collection counter prompted my number and I collected my passport. Now, THAT’s what I call service! Wow! Superb! All done in 31 minutes.

I was soooo relieved after having read so many negative comments from the websites. Maybe the new office had few people, but c’mon Friday afternoon 3.30pm??…I didn’t have any expectations but the reality of actually being able to renew my passport on a late Friday afternoon in 30mins was really beyond me.

I arrived back in my condo at 4.50pm (its faster getting back since already know the way) and prepared for the evening. I made a damn good decision going to Putrajaya. And I have to say a hearty SYABAS and thanks to the local immigration service! You are doing very good, doing well and keep up the factastic service lah!
Five Stars and Aces!

Thanks for your valuable information abt the immigration office opening on the weekends!

Wish u all the best in ur studies.